Datorhjälp Lerum logotypDatorhjälp Lerum — datorhelp.com

IT-støtte for bedrifter

Fra 999 kr

When IT needs to work every day without stealing time from your business, small and medium-sized companies need a partner who understands both technology and operations. Datorhjälp Lerum offers business IT with personal contact, clear pricing and fast help when something goes wrong.

We help with Microsoft 365, secure backup, networking and ongoing support — on site in Gothenburg and Partille, from our office in Lerum, or via secure remote support. You get a technician you recognise, not an anonymous ticket number in a call centre.

With over 20 years of experience in operations, troubleshooting and building IT environments, we know what works in practice for businesses that want to grow without IT becoming a bottleneck. Call 072-297 55 25 or book a review via /boka.

3D business IT illustration — servers, security and network at Datorhjälp Lerum
Business IT support — operations, network and security in Lerum and Gothenburg.

When IT slows down the business

Many small businesses live with IT that works — until it suddenly does not. Email stops syncing, an employee cannot log in to Microsoft 365, backup has not run for weeks, or the network crashes when more people work from home. Every hour without working systems costs money, customer trust and peace of mind.

Without clear routines, IT questions land on whoever happens to be most technical — often the CEO or finance manager. That leads to ad hoc fixes, uncertainty around security and backup, and difficulty planning upgrades. When the business grows, it quickly becomes obvious if networking, licences and permissions have not kept up.

Large IT providers are not always a fit for small businesses: long contracts, generic solutions and support queues. At the same time, you do not want to be without help when the server, printer or cloud service fails on a Monday morning.

Local IT partner for small businesses

We start by understanding how your company works: number of users, which systems you use, where data is stored and what is critical if something breaks. Then we set up or improve Microsoft 365, email, Teams and basic security — with accounts and permissions that match real roles.

Backup and recovery are not optional. We configure automatic backups of what matters most — files, cloud data and configuration — and test that recovery actually works. Network, WiFi and firewall are adapted for office, warehouse or hybrid work so the connection holds when you need it.

Ongoing support is available by phone, remote session or on-site visit in Gothenburg, Partille and Lerum. For urgent incidents we prioritise fast action; for planned projects you get a quote in advance. You have a contact who knows your environment — not a new technician every time.

Need help now?

Call nowBook serviceFree diagnosisGet a quoteContact us →

Lokal service i Lerum

Business IT support — operations, network and security in Lerum and Gothenburg.

3D business IT illustration — servers, security and network at Datorhjälp Lerum

Signs your business needs IT support

  • Employees wait for help with login, email or printers several times a week
  • Nobody knows for sure whether backup runs or where files are stored if a computer crashes
  • Microsoft 365 licences and permissions have grown without structure
  • The network is slow, unstable or has dead zones in the office
  • Security updates and patches are postponed because nobody has time
  • New staff take days to get the right accounts, devices and access
  • IT costs are hard to predict — everything is handled as one-off emergencies
  • Hybrid work works poorly: VPN, Teams or remote desktop fail regularly

Common causes of business IT problems

  • Rapid growth without a review of licences, networking and permissions
  • Mix of personal and company equipment without a clear policy
  • No documented backup or recovery that has been tested
  • Outdated router, switch or WiFi that cannot handle more users
  • Microsoft 365 configured with defaults and no security review
  • Missing MFA (two-factor login) and weak password routines
  • No designated internal IT owner or external partner alongside
  • 20+ years of experience
  • 5,000+ computers repaired
  • ★★★★★ on Google
  • Warranty on completed work

Slik fungerer det

  1. 01

    Assessment

    We review your IT environment: users, Microsoft 365, backup, networking and what is most critical.

  2. 02

    Plan & quote

    You get a clear plan and price for urgent fixes, ongoing support or upgrade projects.

  3. 03

    Delivery

    We fix, configure or rebuild — on site in Gothenburg, Partille or Lerum, or via remote support.

  4. 04

    Follow-up

    We verify everything works, document changes and suggest routines for the future.

Need help now?

Call nowBook serviceFree diagnosisGet a quoteContact us →

What you can expect from us

We work transparently: you know what will be done, what it costs and how long it takes before we start. For ongoing cases we can work hourly or under an agreed monthly plan — tailored to user count and how critical your IT is to operations.

After a review or fix we document the essentials: what changed, how to reach support and simple routines that reduce downtime risk. The goal is for you to focus on your core business while IT works in the background.

Why businesses choose Datorhjälp Lerum

We combine local presence with technical breadth — from Microsoft 365 and backup to networking and security — without you needing your own IT department.

Personal contact

You speak with the same technician who knows your environment. No long queues or ticket numbers with no answer.

Microsoft 365 & the cloud

We help with accounts, email, Teams, shared documents and basic security in Microsoft 365.

Backup you can trust

We set up automatic backup and verify recovery works — not just that a copy exists.

Networking that holds up

WiFi, cabling and firewall adapted for office and hybrid work in Gothenburg, Partille and Lerum.

20+ years of experience

We have seen most operational issues before and know what works for small businesses in practice.

Bestill time

Good to have ready before we meet

  • Number of users, computers and whether you have a server or cloud services only
  • Which Microsoft 365 or other cloud services you use today
  • Description of the urgent problem or desired improvements
  • If you have existing backup — where it is stored and when it was last tested
  • Network equipment (router, switch) and internet provider if networking is the focus

How to reduce downtime risk

  • Enable MFA for all Microsoft 365 accounts and admin accounts
  • Review backup monthly — verify new folders and users are included
  • Keep a simple list of licences, hardware and who is the internal IT contact
  • Plan network and computer upgrades before they become urgent
  • Train staff in basic phishing awareness and secure passwords

Microsoft 365 and the cloud in practice

Microsoft 365 is the backbone of many small businesses — but default configuration is rarely enough. We help you set up email domains, shared mailboxes, Teams channels and OneDrive so collaboration works without sensitive data ending up in the wrong place. Security settings such as MFA, conditional access and admin account review are part of a thoughtful foundation.

If you need to migrate from legacy email or local file servers we guide you step by step. We document licences and routines so new staff get up to speed quickly and closed accounts are shut down correctly.

Transparente priser

Business IT from 999 kr for a review or smaller cases. Ongoing support hourly or a tailored monthly plan as needed. See /priser or book via /boka for a quote.

Typisk tidsbruk: Urgent incidents are prioritised the same weekday. An IT environment review usually takes 1–2 hours; larger projects such as network replacement or Microsoft 365 migration are planned in stages.

Ingen skjulte avgifter — du godkjenner prisen først.

Se priser

Need help now?

Call nowBook serviceFree diagnosisGet a quoteContact us →

Områder vi dekker

We offer business IT support in Lerum with an office on Göteborgsvägen, plus visits and projects in Gothenburg, Partille, Mölndal, Floda, Gråbo and Alingsås. Local partner with personal service — not a remote call centre.

Vanlige spørsmål

Do you offer fixed monthly plans for businesses?
Yes. We tailor the level to user count, critical systems and desired response time. Many start with a review and then move to an ongoing agreement.
Can you help with Microsoft 365?
Absolutely — accounts, email, Teams, shared documents, licences and basic security such as MFA and permissions.
How quickly can you come out for urgent problems?
Urgent cases are prioritised on weekdays. We offer visits in Gothenburg, Partille and Lerum plus same-day remote support when possible. See also /akut-it-hjalp.
Do you help with backup and recovery?
Yes. We set up automatic backup of files and cloud data, and test that recovery works — so you do not discover gaps only after a crash.
Can you manage our network and WiFi?
Yes — from troubleshooting to upgrading router, switch and WiFi. See also /natverk-wifi for home office and office networks.
What does business IT support cost?
From 999 kr for smaller cases or a review. Hourly rate or monthly plan quoted as needed. Full price list at /priser.
Do you work with businesses outside Lerum?
Yes — we help businesses in Gothenburg, Partille, Mölndal, Alingsås and the rest of Västra Götaland, both on site and via remote support.
Can you work with our existing IT provider?
Yes. We can take full responsibility or complement with specific work such as Microsoft 365, backup or networking.
Flere spørsmål →

Google-anmeldelser

Det våra kunder säger

Äkta omdömen från vår Google Företagsprofil — inga påhittade recensioner.

Google-recension
“Fantastisk service! Väldigt professionell och trevligt bemötande!”

Alenka Bavdaz

Google-recension
“Snabb, pålitlig och fin service. Rekommenderas varmt!”

cecilia ringedal

Google-recension
“Fick hjälp direkt! Mycket tacksam son hemma nu =)”

Andreas Quartex Karlsson

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Butik & guider

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Trenger du PC-hjelp i dag?

Bestill time, ring oss eller start en AI-diagnose. Vi er i Lerum og hjelper også kunder i Partille og Göteborg.

Bestill timeRing 072-297 55 25