Security
Your trust matters. This page explains how we protect your data when you use our website, customer portal, bookings, invoices, and online payments.
Authentication & access
Customer portal login uses secure authentication (including Google sign-in where you choose it) via Supabase Auth. Sessions are transmitted over HTTPS and access to your bookings, orders, and invoices is limited to your account.
Admin access is restricted to authorised staff and protected with separate login controls.
Payments
Online card payments are processed by Stripe, a PCI DSS Level 1 certified payment provider. Card details are entered on Stripe’s secure checkout — we do not store full card numbers on our servers.
Invoices and payment status are stored in our systems so you can view them in the customer portal.
Data protection (GDPR)
We process personal data in accordance with GDPR. Data is used to deliver services, manage bookings and orders, send confirmations, and provide support.
Database access uses row-level security so customers only see their own records. Data in transit is encrypted with TLS (HTTPS).
Backups & availability
Application and database infrastructure run on managed cloud services with regular backups and monitoring. We aim for high availability but recommend keeping your own copies of critical files where possible.
Report a security concern
Contact us at info@datorhelp.com · 072-297 55 25 · Contact page
For more about personal data, see our privacy policy.