Data recovery

Fra 899 kr

When important files disappear — photos, documents, bookkeeping or project files — every minute counts. Wrong attempts to "fix" it yourself can overwrite data permanently. At Datorhjälp Lerum we offer professional data recovery with careful methods and honest assessment before you pay for full recovery.

We handle crashed computers, external hard drives that click, formatted USB sticks, SSDs with a suddenly blank screen, and SD cards from cameras. Our Lerum workshop is set up for read-only cloning and structured recovery — not pirate software that promises miracles but makes damage worse.

Switch off the device and call 072-297 55 25 as soon as possible. We accept media from Lerum, Floda, Gråbo, Partille, Gothenburg and Alingsås — drop off on Göteborgsvägen or book pickup. Assessment from 899 SEK.

Data recovery in Lerum — technician handling failed hard drive and SSD for file recovery
Professional data recovery in Lerum — careful handling of failed drives and media.

When you need data recovery

Data loss often comes without warning: the computer will not start after a power cut, an external disk stops appearing in File Explorer, or files were deleted by mistake and the recycle bin was emptied. In other cases you hear clicking from the hard drive — a sign of mechanical damage that needs professional handling in a clean-room-like environment or via a specialised partner.

Many affected people search for free programs online and run "repair" or "scan" that writes new data on top of what might still be recoverable. CHKDSK, wrong reinstallation, or continuing to use a failing drive increases the risk files are gone for good. The most important thing you can do is switch off and contact us.

Businesses in Gothenburg and the Lerum area are hit especially hard by lost bookkeeping or customer data. We handle cases confidentially, can sign NDAs, and delete working copies after delivery when you request it.

Careful recovery with clear assessment

We start with an assessment: what happened, what type of media is involved, and whether the damage appears logical (deletion, formatting) or physical (clicking, burnt electronics). We then clone media read-only when needed and work on the copy — never directly on the original if that risks making things worse.

Recovered files are delivered in a structured way on a new external drive or transferred to your computer after approval. We are honest about what is realistic: sometimes 100% is recovered, sometimes only the most important folders, and sometimes we must say physical damage needs a specialist lab — then we refer onward with full transparency.

You get a quote after assessment before full recovery begins. No hidden billing for "attempts" that deliver nothing. Our 20+ years in the industry helps us prioritise what is most often recoverable first — documents and images before system files.

Signs that data is at risk

  • Computer will not start or freezes with a blue screen before login
  • External hard drive or USB is not recognised or asks to be formatted
  • Clicking, buzzing or completely silent hard drive at startup
  • Files or folders vanished suddenly without you deleting them
  • Accidental formatting or reinstallation of Windows or macOS
  • SD card from camera shows errors or "card must be formatted"
  • Liquid damage on laptop — computer will not start or shuts down
  • Ransomware message or encrypted files with unknown extension

Common causes of data loss

  • Mechanical damage to hard drive after impact or wear
  • SSD failure or sudden controller death without warning
  • Power loss during writing or system update
  • Accidental deletion, emptied recycle bin or formatting
  • Virus or ransomware that encrypted files
  • Improper handling of external drive (removed without "safe eject")
  • Overheating or moisture that damaged storage media
  • 20+ years of experience
  • 5,000+ computers repaired
  • ★★★★★ on Google
  • Warranty on completed work

Slik fungerer det

  1. 01

    Contact us quickly

    Call 072-297 55 25 or book online. We instruct you to switch off the device and how to transport it safely.

  2. 02

    Assessment

    We analyse media read-only and assess what can be recovered — before you pay for full recovery.

  3. 03

    Recovery

    Approved recovery runs on a copy or suitable equipment. Files are structured for delivery.

  4. 04

    Delivery and advice

    You receive data on new media. We recommend a backup routine so the problem does not repeat.

What you can expect

After drop-off or description of the case we assess quickly — often the same or next business day. You learn whether recovery is possible, approximate timeframe and cost before we start full recovery. Simple logical cases may be done in one to three days; complex physical damage takes longer.

We deliver recovered files on agreed media and help you copy back to computer or NAS. If not all data can be saved we explain why and what might still be attempted via a specialist. Honesty saves you money and false hope.

Why choose us for data recovery

Data recovery is not a place for experiments — the right method from the start determines whether files survive.

Stop the damage immediately

We guide you on what to do now — usually: switch off, do not touch the device, contact us. That reduces the risk of permanent loss.

Read-only and cloning

We work on safe copies when needed — not tools that overwrite sector after sector on the original.

Honest assessment

You pay for full recovery only after assessment and quote. We decline jobs where the chance is effectively zero.

Confidential handling

Business data, personal photos and sensitive documents are treated discreetly. Deletion of working copies on request.

20+ years of experience

We have seen most scenarios — from deleted wedding photos to bookkeeping folders — and know which method fits.

Do this now — before you contact us

  • Switch off the computer or disconnect the external drive — do not use it further
  • Do NOT run CHKDSK, "repair" or free recovery programs that write to the disk
  • Write down what happened, when you noticed the problem, and which files matter most
  • If it is a laptop: remove the battery if possible without damage — otherwise power off completely
  • Pack external drives in anti-static protection for transport to the Lerum workshop

Reduce the risk of future data loss

  • Use the 3-2-1 rule: three copies, two media, one offsite (cloud counts)
  • Replace hard drives that click or show SMART warnings before they die completely
  • Always eject external drives with "safe removal" in Windows or macOS
  • Use surge protection on desktop PCs and NAS
  • Test restoring from backup at least once a year — backup you cannot read does not help

Transparente priser

Assessment and simpler recovery from 899 SEK. Final price depends on damage type, size and method — quote after diagnosis. See /priser.

Typisk tidsbruk: Assessment: 1–2 business days. Simple logical recovery: 1–3 days. Complex physical damage: longer — we keep you updated.

Ingen skjulte avgifter — du godkjenner prisen først.

Se priser

Områder vi dekker

Data recovery is performed in our Lerum workshop on Göteborgsvägen. Customers drop off media from Floda, Gråbo, Partille, Gothenburg and Alingsås — or book pickup via /teknikhjalp-hemma. With 20+ years of experience we combine local availability with professional methods.

Vanlige spørsmål

What should I do first when files have disappeared?
Switch off the device. Do not use it further. Contact us — the sooner the better. Do not run free "recovery" programs from the internet.
Do you guarantee all data can be recovered?
No — no serious provider can guarantee that. After assessment you know what is realistic before you pay for full recovery.
How much does data recovery cost?
Assessment from 899 SEK. Final price depends on logical deletion or physical damage and how much data must be saved. Quote after diagnosis.
Do you help with USB, SSD and SD cards?
Yes — flash drives, external hard drives, internal SSD, NAS and camera cards are within our scope.
How long does data recovery take?
Simple cases: a few days. Physical damage can take longer or need a specialist lab — we keep you informed.
Can you recover data from a Mac that will not start?
Often yes, depending on whether the fault is in the disk or motherboard. Drop off in Lerum — see also /mac-hjalp for combined cases.
Do you handle business data confidentially?
Yes. We can sign NDAs and delete working copies after delivery as agreed.
Do you help after ransomware?
We assess whether files can be restored from backup or shadow copies. Never pay ransom without talking to us and the police first.
Flere spørsmål →

Google-anmeldelser

Det våra kunder säger

Äkta omdömen från vår Google Företagsprofil — inga påhittade recensioner.

Google-recension
Fantastisk service! Väldigt professionell och trevligt bemötande!

Alenka Bavdaz

Google-recension
Snabb, pålitlig och fin service. Rekommenderas varmt!

cecilia ringedal

Google-recension
Fick hjälp direkt! Mycket tacksam son hemma nu =)

Andreas Quartex Karlsson

Trenger du PC-hjelp i dag?

Bestill time, ring oss eller start en AI-diagnose. Vi er i Lerum og hjelper også kunder i Partille og Göteborg.