My external hard drive is not recognized – can you save the files?

Av Verkstadsteamet på Datorhjälp Lerum, datorreparatörer & it-specialister · Uppdaterad

My external hard drive is not recognized – can you save the files? — fotografi från Datorhjälp Lerums verkstad
Fotografi från Datorhjälp Lerums verkstad — samma kontor och färger i varje bild.

What you should know

Causes may include a broken USB port, filesystem corruption, power issues, or mechanical failure of the drive. We test the unit in our workshop, identify the fault, and attempt to copy your files before any possible repair. If the drive clicks or makes unusual noises, stop trying – this could worsen the damage.

Next steps

We provide a quote based on extent and urgency. Drop-in or by appointment at Göteborgsvägen 3 in Lerum, or send the device after contacting us.